Additional Add-ons and Capabilities
A practitioner is a user with a login account, they may be an administrator or a manager.
A Collaborator is a user with a login account or a user that interacts with the system through external means (URL, Slack, Jira). A collaborator has limited access to records based on what they have been assigned.
A contact is a vendor, or employee who would interact with the system through various assessments, or communication requests.